Shaping the Future of AI Through Strategic UX Design.

Christina Tzouras | Product & Experience Design Leader

Product Design / Desktop / Design System

Moody’s

EAI Credit View Solution: Led the UX strategy and experience for Moody’s EAI Credit View solution, a financial data analytics platform that provides direct access to Moody’s data and models to unlock fast, tangible insights across credit analysis, research, origination, monitoring, driving 246% adoption.

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Service Design / Product Design / Framework / Research

Johnson & Johnson

R&D Global Trade Classification Solution: A journey-centric global solution with AI/ML capabilities to streamline material classification and shipping across all regions while supporting organizational growth with a new global business framework.

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CRM / Product Design / Service Design / Framework / Research

Goldman Sachs

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GS Equity Sales CRM SaaS Solution: A CRM enterprise-level SaaS solution with ML capabilities to provide GS Equity Sales teams greater client personalization, improve customer targeting of products and services with greater operational efficiency.

Design System / Mobile / CRM / Brand Identity

Moody’s Analytics

Design System / Mobile / Framework / Research / Service Design / Product Design

A lack of a strong web presence made it difficult for global marketing teams to offer Moody’s products and services.

Opportunity: Redesigned MoodysAnalytics.com web and mobile experience with a new visual design system to maintain brand equity, with AI/ML integration to provide greater personalization for Moody’s services, research and products.

216% increase in visits, boosting business opportunities.

Morgan Stanley

Fragmented internal systems negatively impacting productivity, and overall business operations.

Opportunity: Led the UX strategy and design for a suite of Morgan Stanley’s enterprise products and tools with a focus on self-service, greater personalization, and a new enterprise Design System.

58% increase in adoption, improving overall business operations.

To view additional projects, please contact me.